Terms & Conditions

Effective Date: 15/06/2026
Website: www.cosmoscarepharma.com

Welcome to Cosmos Care Pharma. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Definitions

Throughout these Terms & Conditions:

  • "Company," "We," "Us," or "Our" refers to Cosmos Care Pharma.

  • "Website" refers to www.cosmoscarepharma.com.

  • "User," "Customer," "You," or "Your" refers to any individual accessing or using our website.

  • "Products" refers to all items offered for sale through our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding agreements.

  • The information provided by you is accurate and complete.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, pricing, and other content displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only.

  • Actual product appearance may vary slightly.

  • We do not guarantee that all descriptions or information are error-free.

  • We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase a product.

We reserve the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

An order confirmation email does not signify final acceptance of your order. Acceptance occurs only when the product is dispatched.

5. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Applicable taxes will be included as required by law.

  • Payment must be completed through approved payment methods available on the website.

We use secure third-party payment gateways; however, we are not responsible for issues arising from payment processor services.

6. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery timelines provided on the website are estimates and may vary due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Remote delivery locations

Cosmos Care Pharma shall not be liable for delays beyond its reasonable control.

For detailed information, please refer to our Shipping & Delivery Policy.

7. Returns, Refunds & Replacements

Due to the intimate and hygienic nature of menstrual cups and personal care products:

  • Opened, used, or unsealed products cannot be returned.

  • Refunds and replacements are available only in eligible cases such as damaged, defective, or incorrectly delivered products.

  • Requests must be made within the timelines specified in our Refund & Return Policy.

Please review our Refund Policy for complete details.

8. Product Usage Disclaimer

Products sold on this website are intended for personal use only.

Users are responsible for:

  • Reading product instructions carefully.

  • Using products as directed.

  • Determining whether a product is suitable for their individual needs.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition unless specifically stated.

If you have medical concerns, allergies, or health-related questions, please consult a qualified healthcare professional before use.

9. Intellectual Property Rights

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Videos

  • Website design

  • Icons

is the property of Cosmos Care Pharma or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without prior written permission.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Disrupt website functionality.

  • Upload malicious software or harmful code.

  • Misrepresent your identity.

  • Engage in fraudulent activities.

Violation of these terms may result in termination of access and legal action where applicable.

11. Limitation of Liability

To the maximum extent permitted by law, Cosmos Care Pharma shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business opportunities.

  • Delays in delivery caused by third parties.

  • Website interruptions or technical issues.

  • Product misuse by customers.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes.

We do not:

  • Control third-party websites.

  • Endorse third-party content.

  • Accept responsibility for third-party policies, practices, or services.

Users access such websites at their own risk.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, storage, and use of information as described in our Privacy Policy.

14. User Accounts

If you create an account on our website:

  • You are responsible for maintaining account confidentiality.

  • You are responsible for all activities conducted under your account.

  • You must notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

15. Force Majeure

Cosmos Care Pharma shall not be held liable for failure or delay in performing obligations due to events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government restrictions

  • Transportation disruptions

  • Internet or communication failures

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Maharashtra, India.

17. Changes to Terms & Conditions

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page.

We encourage users to review this page periodically.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Cosmos Care Pharma
📧 Email: support@cosmoscarepharma.com
🌐 Website: www.cosmoscarepharma.com

By accessing or using www.cosmoscarepharma.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.